Frequently Asked Questions

The ticket is valid for 7 consecutive days including the day of issue

The ticket is valid for 1 admission to each monument

For an easy and quick purchase of the ticket, choose on-line ticketing in order to personalise the visit according to your preferences.

If you need help to plan your route and to buy tickets, our Booking Office is at your disposal.

In any case, after the purchase, you will get your e-ticket by e-mail, please print or save it on your device because you need to show it when entering to each monuments.

You can also buy tickets on site the day of the visit at the ticket office of each monumental area:

  • Basilica of St Apollinare Nuovo, via di Roma 53 (link mappa)
  • Archiepiscopal Museum, piazza Arcivescovado 1 (link mappa)
  • Basilica of St Vitale, via Argentario 22 (link mappa).

During the emergency Covid19, only 1 person at a time is allowed inside the ticket office and only e-payment (no cash) is accepted through debit/credit card and Satispay.

From March 1st till June 15th the combined ticket includes Basilica di San Vitale, Basilica di Sant’Apollinare Nuovo, Battistero Neoniano, Museo Arcivescovile (Cappella di Sant’Andrea); extra fee to add admission to Mausoleo di Galla Placidia
From June 16th till February 29th the combined ticket includes Basilica di San Vitale, Mausoleo di Galla Placidia, Basilica di Sant’Apollinare Nuovo, Battistero Neoniano, Museo Arcivescovile (Cappella di Sant’Andrea)

Photos are allowed in Basilica di San Vitale, Basilica di Sant’Apollinare Nuovo, Battistero Neoniano; flash can not be used in the Mausoleo di Galla Placidia; photos are not allowed in Museo Arcivescovile
From Easter until the 1st Sunday of November Holy Service is celebrated in the Basilica di San Vitale, tourists can not therefore visit the Basilica from 10 a.m. till 12 p.m.

Only guide dogs are allowed to enter the monuments and they must be kept on leash; dogs for certified therapeutical support (pet therapy) are also admitted.

Toilet facilities are in the Basilica di Sant’Apollinare Nuovo and in the Museo Arcivescovile