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FAQs2019-04-01T10:33:51+00:00

Frequently Asked Questions

The ticket is valid for 7 consecutive days including the day of issue

The ticket is valid for 1 admission to each monument

Tickets can be purchased in the first monument you visit; ticket offices are located at the entrance of these monuments:
Basilica di San Vitale, via Argentario 22
Basilica di Sant’Apollinare Nuovo, via di Roma 53
Battistero Neoniano, piazza Battistero
Museo Arcivescovile, piazza Arcivescovado 1

From March 1st till June 15th the combined ticket includes Basilica di San Vitale, Basilica di Sant’Apollinare Nuovo, Battistero Neoniano, Museo Arcivescovile (Cappella di Sant’Andrea); extra fee to add admission to Mausoleo di Galla Placidia
From June 16th till February 29th the combined ticket includes Basilica di San Vitale, Mausoleo di Galla Placidia, Basilica di Sant’Apollinare Nuovo, Battistero Neoniano, Museo Arcivescovile (Cappella di Sant’Andrea)

Photos are allowed in Basilica di San Vitale, Basilica di Sant’Apollinare Nuovo, Battistero Neoniano; flash can not be used in the Mausoleo di Galla Placidia; photos are not allowed in Museo Arcivescovile
From Easter until the 1st Sunday of November Holy Service is celebrated in the Basilica di San Vitale, tourists can not therefore visit the Basilica from 10 a.m. till 12 p.m.

Only guide dogs are allowed to enter the monuments and they must be kept on leash; dogs for certified therapeutical support (pet therapy) are also admitted.

Toilet facilities are in the Basilica di Sant’Apollinare Nuovo and in the Museo Arcivescovile

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